One supports only sound to the headphones, and the other supports sound to the headphones and the use of a microphone. Two types of headphone connectors are available on HP computers. Most importantly, make sure the jack connector type you are using is compatible with your computer. Jack connector: If the device uses a jack connector, disconnect and reconnect the jack connector to the computer. If the computer still does not recognize the device, try plugging the USB connector into a different port on the computer. USB connector: If the device uses a USB connector, disconnect and reconnect the USB connector to the computer. Volume: If the device has a volume control, make sure it is turned up halfway.Ĭonnection: Connect and disconnect the device from the computer port. If the device operates on external power, make sure all the power connections are secure and the power cord is connected to a power source.
Power: If the device operates on battery power, make sure the batteries are correctly seated and are functional. Software: If the device came with software, make sure it is installed properly and is compatible with Windows 8. As I Understand the beats headphones is not recognized by laptop though other headsets work fine,ĭon't worry as I have a few steps to help you out:Ĭheck the following issues to troubleshoot headphones or a headset:
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